This Cookie Policy explains how "Glana" LLC ("Glana", "we") uses cookies and similar technologies on glana.am, app.glana.am (Glana Restaurants), and tickets.glana.am (Glana Tickets).
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They allow the website to maintain your session, remember your preferences, and protect against fraud.
2. Our approach
All cookies we set are first-party cookies. We do not set any third-party advertising, tracking, or analytics cookies. We do not share cookie data with advertisers. Because every cookie we use is either strictly necessary for the platform to function or stores a simple preference you choose (such as language or theme), no consent banner is currently required. If we ever introduce technologies that require consent — such as analytics tags, advertising pixels, or device fingerprinting — we will ask for your consent through a banner before activating them.
3. Cookies on Glana Restaurants (app.glana.am)
| Cookie | Purpose | Category |
|---|---|---|
glana_visitor | Signed pseudonymous identifier (UUID) for fraud prevention, payment-session integrity, and aggregate platform analytics | Strictly necessary |
glana_session | Maintains your table's guest checkout session | Strictly necessary |
csrf-token | Protects forms and payment actions against cross-site request forgery | Strictly necessary |
admin-token | Authentication for restaurant operator dashboard (operators only) | Strictly necessary |
admin_access_token | Authentication for internal Glana staff (staff only) | Strictly necessary |
glana_lang | Stores your interface language choice | Functional |
glana_theme | Stores your light/dark theme preference | Functional |
4. Cookies on Glana Tickets (tickets.glana.am)
| Cookie | Purpose | Category |
|---|---|---|
glana_session | Keeps you signed in to your ticket account | Strictly necessary |
glana_admin_session | Authentication for Glana staff (staff only) | Strictly necessary |
glana_festival_session | Authentication for festival administrators (partners only) | Strictly necessary |
glana_wallet | Festival attendee wallet session | Strictly necessary |
glana_booth | Authentication for festival booth scanners (partners only) | Strictly necessary |
glana_csrf | Protects forms and payment actions against cross-site request forgery | Strictly necessary |
glana_utm | Remembers which link or campaign brought you to the site (first-party attribution) | Functional |
glana_lang | Stores your interface language choice | Functional |
glana_theme | Stores your light/dark theme preference | Functional |
5. Local and session storage
In addition to cookies, we use your browser's local storage for non-sensitive preferences (such as a mirrored visitor identifier and dashboard display settings) and session storage for short-lived interface state (such as preventing duplicate review prompts). We never store authentication tokens, payment data, or directly identifying personal information in local or session storage.
6. Managing cookies
You can delete or block cookies in your browser settings at any time. Note that blocking strictly necessary cookies will prevent payments and ticket purchases from working. Browser instructions: Chrome · Firefox · Safari
7. Changes
We may update this Cookie Policy as our platform evolves. The current version, including up-to-date cookie tables, is always available on this page.
8. Contact
"Glana" LLC
Yerevan, Kentron Administrative District, Byron Street, building 1/1, apartment 12, 0009, Republic of Armenia
Email: legal@glana.am